FAQ’s

Payment & Billing

Can I pay by credit card?

Yes you can use your credit card to pay or your PayPal account.

You monthly membership is deducted automatically each month.

Do you automatically bill my credit card / paypal each month?

Yes, think of your membership as a subscription, its auto billed every month on the day you took out your membership.

If you would prefer to set up a direct debit please send me an email through my contact page.

Can I cancel or pause my membership?

Yes you can cancel anytime you want, but I don't offer a refund on partially used memberships.

We can also pause your membership if you'll be away for a period.  Please email me through the contact page and I can arrange this to suit your needs.

Membership

Do you have any membership terms & conditions?

Yes by purchasing a membership online you agree and acknowledge the following terms & conditions

I have a Studio Move pass, do I get a discount or free entry?

Please send me an email through my contact page and I'll arrange membership for you.

Do you offer a free trial?

I don't offer a free trails but I do have free classes available so you can get a feel before you join.

Do I need to have Facebook to join?

To view my live stream classes you will need a Facebook account, however all classes are uploaded to Youtube and streamed through this website within 24 hours.

We will be streaming live through Youtube in the very near future!

Classes

How many classes should I do a week?

I recommend 3-4 if you want to see change.

The mix of classes to chose, depends on what you want to achieve.

Are the classes suitable to do while pregnant?

If we were in the Studio I would say yes as I could modify things to suit but as that is not the case I am not recommending the classes during pregnancy or until after your 6 week clearance from your doctor. 

Do I need to have Spotify to use your playlists?

You will need a free spotify account to listen to the playlist.

Do you offer face to face classes?

Due to the COVID-19 social distancing regulations I don't currently offer face to face classes.

Make sure you subscribe to my studio mailing list for the latest updates.